Shipping & Returns
DELIVERIES WITHIN AUSTRALIA
Deliveries within Australia will arrive within3-7 business days after you receive your dispatch confirmation email. Every effort is made to have your items delivered within the specified windows,please note, we cannot deliver to Australia Post boxes. If you are providing a business address for delivery, please specify the business name. In the case that no one is available to sign for the delivery, an attempted delivery card will be left and the parcel will be redirected to your local post office for pick up. Once we have dispatched your order, you will receive a dispatch confirmation e-mail including the tracking details of your parcel. We use Sendle for all our deliveries. All Australian wide orders are free for delivery.
All orders are charged in AUD, all prices listed on the Monphell store are listed in AUD. International deliveries will be delivered within 10-12 days, unless the package is held up in customs. You will receive a confirmation email with your tracking number within 48 hours. International orders will incur a postage and handling fee of $20.
Please read carefully our refunds and exchange policy. We will allow an exchange on full-priced items where:
The goods are in saleable condition. The goods have not been washed, damaged or worn. You notify us to exchange within 7 days of receipt of goods. You may exchange your garment for any item of your choice (subject to availability). Shipping costs for exchange of goods is to be covered by the customer. We do not offer exchanges on sale goods.
We will provide you with a refund on full-priced items where:
The items are faulty (unless caused by you). The items received are different to the goods you have ordered. The items are in their original packaging with all tags attached and in saleable condition. The items have not been washed, damaged or worn. You notify us for a refund within 7 days of receipt. The original invoice as proof of purchase is provided. We do not refund sale goods, unless deemed faulty. We do not refund for change of mind. Refunds will be made to the original purchaser’s credit card and will include shipping costs. We will pay for return shipping on any faulty items. Please keep in mind we always inspect and quality control our pieces before they are delivered to you door. All other return costs will be payed by you. Consider insurance as the item still belongs to you until we receive the return safely.
HOW TO REFUND/EXCHANGE
Email firstname.lastname@example.org within 7 days of receiving your order notifying us of the goods you have received and the reason you wish to exchange/refund. Please also include your customer order number. Once your refund/exchange has been approved we will send you an email with your return delivery instructions.
Send your items to:
155 Arnold St
Princess hill vic
All returns/exchanges must be sent using a trackable service (we recommend registered post) to ensure safe and documented delivery. We are not liable for any lost returned items. All items must be returned within their original packaging.
Once your goods have been received we will notify you via email.
We will collect information through conversing with you (including by phone or e-mail) and/or by getting your written response and/or through our on-line facilities. Where we have obtained contact information from 3rd party sources we will endeavour to verify the accuracy of the information and ensure that the information has been obtained in a manner consistent with the national privacy principles. The customer or prospect information we collect relates to contact information only, we do not collect or keep sensitive information. We will continue to collect and store personal credit information in the way prescribed in the privacy act 1988 and only disclose that information in accordance with a written authorisation given by you which would normally be incorporated in your commercial agreement with us.
We will enable you to opt-out of any direct marketing activities. You can contact us through the website, email us at email@example.com.
If you have a complaint about any possible breach of privacy by us you should contact us at or by firstname.lastname@example.org.
This 250gsm green cotton is milled right here in Australia. Super soft and silky to touch, the loose thread of the cotton gives a spongy feel.
This T-Shirt is reversible and made to wear both ways.The cut is for people that like to wear them a bit smaller.
Made from start to finish in Melbourne
-Garment dyed (Candy)
-100% green cotton
/Made in Australia
/Fabric made in Australia
Model 1 is 6'1
Model 2 is 5'11
Cold machine wash
Do not tumble dry ( they are already pre shrunk)
Do not dry in direct sunlight
MONPHELL / AN ACRONYMIC ODE TO ANCESTRY / ENGINEERED GARMENTS LOCALLY CRAFTED USING TIMELESS FABRICS.LIMITED RELEASES BOUND TO NO AGE, SEX OR SEASON. EXPLORE, EXPERIMENT, EVOLVE.
LLEHPNOM COMING SOON